Your Privacy Matters to Us
We've built untung 365 around your trust. This privacy policy shows exactly how we handle your account data, payment details and gameplay history across our live casino tables...
How We Protect Your Information
untung 365 collects personal data only to run your account, process deposits via DANA, OVO, GoPay and QRIS, and deliver live casino and sportsbook services where local law permits. We use encryption for all payment transactions and never sell your details to third parties. Your gameplay history stays on our servers and is accessible only to you and our support team when
you request it. We comply with data protection standards across supported regions in Indonesia and retain your information only as long as your account remains active.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Privacy Questions? Reach Out
Email Support
Send privacy concerns to our data team. We respond within 24 hours with clarification on how your information is used and stored.
Live Chat
Chat with our support agents during lobby hours. They can walk you through account security settings and data access requests.
Account Settings
Review and update your personal details, communication preferences and payment methods directly from your account dashboard.
Why Your Data Is Safe Here
Encrypted Transactions
Every DANA, OVO, GoPay and QRIS deposit uses bank-grade encryption. Your payment details never touch our servers unencrypted.
No Third-Party Sales
We don't sell your email, phone or gameplay data to marketers. Your information stays between you and untung 365.
Regular Security Audits
Our systems are tested monthly for vulnerabilities. We patch security gaps before they become risks to your account.
Compliant Infrastructure
Our servers meet data protection standards for supported Indonesian regions. We follow local regulations on data residency.
Account Recovery Options
Lost access? We verify your identity through email and phone before restoring your account. No shortcuts, no guessing.
Transparent Logging
Login attempts, payment history and support interactions are logged. You can review your account activity anytime.
Privacy Across Our Platform
| Live Casino Tables | Your table history and chat messages are encrypted. We don't record video of your gameplay or share session data. |
|---|---|
| Slot Lobbies | Spin history stays private. We track your play for responsible account management, not for resale or marketing. |
| Sportsbook Markets | Your betting slips and odds selections are confidential. We don't share your sports preferences with external partners. |
| Payment Methods | DANA, OVO, GoPay and QRIS transactions are tokenized. We never store your full payment credentials on our systems. |
| Account Statements | Download your full transaction history anytime. Statements show deposits, withdrawals and gameplay summaries clearly. |
| Communication Preferences | Control how we contact you. Opt out of promotional emails while keeping security alerts and account notifications. |
| Data Deletion | Request account closure and we'll delete your personal data within 30 days, except where law requires retention. |
What This Policy Covers
Account Registration
We collect your name, email and phone to create your account. This data is used only for login, support and account recovery.
Gameplay Analytics
We track your play patterns to detect fraud and ensure fair gaming. This data never leaves our secure servers.
Support Interactions
Chat logs and email threads are kept for 12 months to help us improve support quality and resolve disputes fairly.
Device Information
We log your device type and IP address for security. This helps us spot unauthorized access attempts on your account.
Cookie Usage
Cookies keep you logged in and remember your lobby preferences. You can disable them, but some features may not work.
Third-Party Integrations
Live casino providers and sportsbook feeds see only your session ID, not your personal details or payment information.